Jobs at nVoq
Integration Engineer
About This Position
nVoq is seeking qualified candidates for an Integration Engineer to build seamless connections between healthcare systems and applications. This role supports both partners (Independent Software Vendors (ISV) and EHR providers) and clients (healthcare providers). As an Integration Engineer, you’ll drive smarter decisions, enhance patient care, and advance healthcare interoperability by fostering innovative collaborations with partners and delivering tailored solutions for clients. This position can be hybrid, on-site, or fully remote.
About nVoq
Founded in 2000, nVoq offers the energy and excitement of a high growth entrepreneurial environment coupled with seasoned business leadership and mature business practices. nVoq’s leadership team has over 150 collective years of experience in companies like Microsoft, IBM, and Starbucks. Company Founder and CEO, Charles Corfield, has a strong track record of entrepreneurial success and is dedicated to building a great place to work.
nVoq offers a highly scalable voice recognition platform with automations support that speeds up workflow for improved productivity, efficiency, and quality of service. nVoq’s software-as-a-service (SaaS) platform minimizes time spent at the keyboard by using speech to capture dictation, automate workflow, and improved medical documentation. The Company’s solution is HIPAA compliant, and securely converts speech into text in real-time with the highest level of accuracy.
What You’ll Do
- Design and implement workflows using HL7, FHIR, and APIs.
- Build and maintain integrations with EHRs, third-party apps, and FHIR platforms.
- Partner with ISVs to integrate nVoq APIs into their applications.
- Support ISVs through design, implementation, testing, and optimization.
- Troubleshoot integration issues and ensure data accuracy across systems.
- Collaborate with stakeholders to deliver tailored technical solutions.
- Document workflows, specifications, and integration processes.
- Ensure compliance with HIPAA and other applicable regulations.
What We’re Looking For
- Degree in Computer Science, Healthcare Informatics, or a related field.
- 5-7 years experience in a Software Engineering role with 3+ years of healthcare IT experience, focusing on integrations and API development.
- Expertise in healthcare interoperability, including HL7, FHIR, APIs, and tools like Mirth Connect.
- Strong programming (Java, Python) and data skills (SQL, NoSQL).
- Ability to collaborate with ISVs, supporting integration workflows and ensuring interoperability.
- Excellent problem-solving and communication skills.
Bonus Skills
- Experience with cloud platforms (AWS, Azure, GCP).
- Familiarity with Android and/or iOS development.
- Knowledge of post-acute care workflows and EMRs.
- Hands-on experience with EHRs such as Epic, Athena Health, Homecare Homebase, NetSmart, Axxess, Wellsky, ChartPath, etc.
- Healthcare interoperability certifications (e.g., HL7 FHIR).
- Experience with automation tools or OCR/Automation platforms (UiPath, Appium, Selenium, Automation Anywhere).
Why nVoq?
At nVoq, we value innovation, teamwork, and a shared commitment to improving healthcare through technology. Join us to be part of a mission-driven team making a real difference.
Compensation Philosophy & Target
We want our people to feel valued for the contributions they bring and connected to the success of the company. We regularly conduct thorough market research based on various factors to establish a competitive mid-point for each role and adjust accordingly. This role includes base compensation and full benefits.
Target Base Salary: $120,000 - $140,000 / year
About Our Benefits
We offer a comprehensive benefits package that includes:
- Group medical, dental, and vision
- Paid vacation and holidays
- Stock options
- 401(k) plan
To Apply
Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com. Please reference “Integration Engineer” in the subject line of your email.
nVoq is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Enterprise-Level Customer Success Manager
About This Position
nVoq seeks an exceptional Enterprise-Level Customer Success Manager (CSM) to join our team. In this high-impact role, you will serve as a trusted advisor, ensuring our customers realize maximum value from our solutions while fostering satisfaction, retention, and growth. You will report to the Director of Customer Success as part of a larger Commercial Team and collaborate closely with CS colleagues to achieve collective success and company OKRs. If you thrive in dynamic environments, possess a unique blend of technical acumen, analytical expertise, curiosity, and interpersonal savvy, and are motivated to align customer success with business outcomes, we want to hear from you.
About nVoq
Founded in 2000, nVoq offers the energy and excitement of a high growth entrepreneurial environment coupled with seasoned business leadership and mature business practices. nVoq’s leadership team has over 150 collective years of experience in companies like Microsoft, Starbucks, Cerner, Garmin and Netsmart. Company Founder and CEO, Charles Corfield, has a strong track record of entrepreneurial success and is dedicated to building a great place to work.
nVoq offers a highly scalable voice recognition platform with automations support that speeds up workflow for improved productivity, efficiency and quality of service. nVoq’s software-as-a-service (SaaS) platform minimizes time spent at the keyboard by using speech to capture dictation, automate workflow, and improved medical documentation. The Company’s solution is HIPAA compliant, and securely converts speech into text in real-time with the highest level of accuracy.
Key Responsibilities & Expectations
- Strategic Relationship Building: Proven ability to cultivate trust-based customer relationships through active listening, empathy, and consistent engagement at all levels of the organization.
- Data-Driven Insights: Expertise in leveraging analytics and customer data to track KPIs, monitor health metrics, and drive data-informed strategies for measurable outcomes.
- Technical Expertise: Strong understanding of enterprise solutions with the ability to guide technical implementations, troubleshoot effectively, and optimize solution adoption.
- Effective Communication: Advanced communication and presentation skills, tailored to resonate with diverse stakeholders, including C-level executives, technical teams, and end-users.
- Customer-Centric Leadership: Adept at driving initiatives that prioritize customer success, satisfaction, and long-term growth by aligning solutions with customer objectives.
- Project & Change Management: Demonstrated ability to manage complex projects, guide organizations through change processes, and ensure smooth transitions during product implementations.
- Value-Based Renewals: Proven success in developing and executing renewal strategies that emphasize value realization and measurable ROI for customers.
- Upsell & Growth Identification: Skilled at identifying expansion opportunities and aligning them with customer goals, contributing to sustained account growth and net revenue retention.
- Cross-Functional Collaboration: Experience partnering with Sales, Marketing, Product, and Engineering teams to deliver unified, customer-centric strategies.
- Leadership & Vision: Strong leadership capabilities, including mentoring team members, driving alignment across stakeholders, and elevating organizational standards for success.
- Industry Knowledge: In-depth understanding of the healthcare IT sector, particularly in post-acute care, hospice, home care, and behavioral health, including electronic health record systems and regulatory requirements.
- Innovative Problem Solving: Ability to think creatively and systemically to address challenges, fostering solutions that drive both customer and organizational success.
- Adaptability & Resilience: Thrives in dynamic, fast-paced environments, with a demonstrated ability to adapt to changing priorities and customer needs.
- Commitment to Growth: A continuous learner with a growth mindset, committed to professional development and staying abreast of industry trends.
Required Qualifications
- Bachelors level degree
- Minimum of 3 years in customer success, account management, or related fields, with a proven record of managing enterprise-level customers.
- Familiarity with healthcare IT solutions, electronic health records, and regulatory requirements, as well as CRM systems and data analytics tools.
- Track record of achieving or exceeding key customer success metrics, including net revenue retention (NRR) rates of 110% or higher, customer health scores, and measurable ROI.
Compensation Philosophy & Target
We regularly conduct thorough market research based on a variety of factors to establish a competitive base salary structure for each role and adjust accordingly. This role is base salary plus full benefits including employee stock options (4 year vesting).
Target Base Salary: $100 - $125K per year
About Our Benefits
We offer a comprehensive benefits package that includes: Group medical, dental and vision plans, generous paid vacation and holidays, employee stock options, and a 401(k) plan.
To Apply
Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com, please reference “CSM” in the subject line of your email. Please apply by January 31, 2025.
nVoq is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Events and Partner Marketing Manager
About This Position
nVoq is seeking a highly organized and detail-oriented Events and Partner Marketing Manager to join our marketing team. In this role, you will play a critical part in enhancing brand visibility, deepen customer engagement, and drive lead generation by planning and executing high-impact events and managing key partner marketing initiatives.
You will work closely with internal teams, external partners, and vendors to ensure seamless event coordination, budget management, and alignment with strategic marketing goals. This role requires exceptional project management skills, vendor negotiation experience, and the ability to juggle multiple initiatives while maintaining a sharp focus on details and deadlines.
About Us
Founded in 2000, nVoq offers the energy and excitement of a high growth entrepreneurial environment coupled with seasoned business leadership and mature business practices. nVoq’s leadership team has over 150 collective years of experience in companies like Microsoft, Starbucks, Cerner, Garmin and Netsmart. Company Founder and CEO, Charles Corfield, has a strong track record of entrepreneurial success and is dedicated to building a great place to work.
nVoq offers a highly scalable voice recognition platform with intelligent automation to enhance clinician workflow and improve productivity, efficiency, and care delivery. The company’s solution is HIPAA-compliant, and securely converts speech into text in real-time with the highest level of accuracy.
Key Responsibilities:
- Plan and manage end-to-end logistics for trade shows, conferences, webinars, and partner events
- Coordinate vendor relationships, including negotiating contracts and managing event-related budgets
- Develop detailed project plans, timelines, and checklists to ensure events are executed seamlessly
- Collaborate with the marketing and sales teams to ensure events align with business objectives and drive lead generation
- Work closely with partners to co-plan joint events, webinars, and marketing campaigns
- Manage event registrations, invitations, promotional materials, and attendee communications
- Oversee event expenses, ensuring alignment with approved budgets
- Source and manage event materials, including signage, collateral, swag, and technology requirements
- Conduct post-event analysis to measure success, capture insights, and provide recommendations for future improvements
- Maintain an up-to-date calendar of events and partner marketing activities
- Stay ahead of industry trends and recommend new event opportunities for brand growth
Required Qualifications
- Bachelor’s degree in marketing, Communications, Business, or a related field (preferred).
- 3+ years of experience managing events or partner marketing programs, preferably in a B2B SaaS or healthcare environment
- Strong project management skills with the ability to manage multiple events simultaneously
- Experience coordinating with vendors, including budget management and contract negotiation
- Excellent organizational skills and keen attention to detail
- Exceptional written and verbal communication skills
- Proficiency with event management tools and CRM platforms (e.g., Salesforce, HubSpot)
- Ability to work independently and collaboratively in a fast-paced environment
Preferred Qualifications
- Experience planning events for home health, hospice, or healthcare technology industries.
- Familiarity with virtual event platforms
- Certification in event management (CMP, CEM) is a plus
Compensation Philosophy & Target
We regularly conduct thorough market research based on a variety of factors to establish a competitive base salary structure for each role and adjust accordingly. This role is base salary plus full benefits including employee stock options (4-year vesting).
Target Base Salary: $70,000 - $90,000
About Our Benefits
We offer a comprehensive benefits package that includes: Group medical, dental and vision plans, generous paid vacation and holidays, employee stock options, and a 401(k) plan.
To Apply
Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com, please reference “Events and Partner Marketing Manager” in the subject line of your email. Please apply by January 24, 2025.
nVoq is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Sales Account Executive
About This Position
nVoq is seeking a Sales Account Executive whose primary role is targeted growth of net new Enterprise Segment business and opportunistic growth through Small & Medium Segment business (SMB) in the in-home healthcare market. SAE’s are assigned an annual net new annual recurring revenue (ARR) quota. This quota will have quarterly objectives progressing towards the annual quota achievement. The critical measurement of success in the SAE role is to meet and exceed the assigned quota for net new ARR quarterly and annually.
About Us
Founded in 2000, nVoq offers the energy and excitement of a high growth entrepreneurial environment coupled with seasoned business leadership and mature business practices. nVoq’s leadership team has over 150 collective years of experience in companies like Microsoft, Starbucks, Cerner, Garmin and Netsmart . Company Founder and CEO, Charles Corfield, has a strong track record of entrepreneurial success and is dedicated to building a great place to work.
nVoq offers a highly scalable voice recognition platform with automations support that speeds up workflow for improved productivity, efficiency and quality of service. nVoq’s software-as-a-service (SaaS) platform minimizes time spent at the keyboard by using speech to capture dictation, automate workflow, and improved medical documentation. The Company’s solution is HIPAA compliant, and securely converts speech into text in real-time with the highest level of accuracy.
- Lead and execute strategies for gaining new business in the Enterprise and SMB sector of the In-Home Healthcare market.
- Creation of annual business plan for how that year's targeted net new ARR will be achieved with measurable OKRs to assess progress. This plan is to be refined quarterly as required to reach quota attainment.
- Develop and manage leads and opportunities using the nVoq Sales Process, inclusive of following the nVoq Sales Playbook for lead management and opportunity development.
- Ensure the timely disposition and qualification of leads.
- Proactively progress opportunities from the Discovery sales stage through the Closed sales stage.
- Establish proficiency in managing opportunities via nVoq’s customer relationship management (CRM), Microsoft Dynamics (MSD) and HubSpot (future), which includes pipeline maintenance and accurate sales forecasting.
- Maintain good lead and opportunity pipeline hygiene to ensure each lead or opportunity assigned to the SAE are reviewed and updated as necessary in MSD weekly.
- Adept at communicating the nVoq value proposition to prospects considering our technology. This includes being able to demonstrate our solutions’ business impact, as well as straightforward objection handling. You will partner with the Clinical Technology Advocate (CTA) to provide a comprehensive demo and sales strategy for closing business.
- Per the Sales Playbook, the SAE will establish and deliver a collaboration plan for each deal in accordance with the timing of the sales cycle.
- Deliver a thoughtful demo and discovery call with potential prospects, holding internal prep calls to ensure team accountability and providing clear next steps for the team to achiever on each call.
- Follow up with all marketing and sales generated leads within 24 hours of receiving them.
- Attend all monthly, quarterly, and yearly business reviews with our net new partners such as HCHB and Axxess, while separately scheduling cadence meetings with each groups Account Executives as per the territory assignment.
- Collaborate with marketing for lead generation and will also be responsible for running campaigns and creative methods for sales-generated leads. Proficiency with Salesloft to establish campaign management is necessary.
- Work closely with the BDR by providing clear guidance on ideal customer profiles, timely feedback on lead quality, and aligning on strategies to effectively transition qualified leads into opportunities.
- Attend and staff industry events specifically targeted for our prospect base with the primary goal of establishing relationships in the industry and gaining new leads to build the pipeline. The SAE will be part of the proactive strategy for outreach and communication before each event occurs while collaborating with marketing and partner enablement teams.
Required Qualifications
- Bachelor’s degree in business administration, Marketing, or related field (preferred).
- Proven track record of exceeding net new annual recurring revenue quotas in a B2B sales environment.
Preferred Qualifications
- Strong negotiation, communication, and people skills.
- Ability to thrive in a fast-paced, target-driven environment.
- Initiative-taker with Excellent time management and organizational abilities.
- Proficiency in Customer relationship management software
Compensation Philosophy & Target
We regularly conduct thorough market research based on a variety of factors to establish a competitive base salary structure for each role and adjust accordingly. This role is base salary plus full benefits including employee stock options (4 year vesting).
Target Base Salary:
- Base Compensation: $120K–$140K
- On-Target Earnings (OTE): $200K – $225K
About Our Benefits
We offer a comprehensive benefits package that includes: Group medical, dental and vision plans, generous paid vacation and holidays, employee stock options, and a 401(k) plan.
To Apply
Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com, please reference Sales Account Executive in the subject line of your email. Please apply by January 24, 2025.
nVoq is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
MOBILE SOFTWARE ENGINEER – iOS
About This Opportunity
nVoq is seeking qualified candidates for a Software Engineer with expertise in JavaScript web application, and Java web service, development to join our dynamic team. This candidate will work closely with a team of developers (primarily located in Boulder, CO), product owners, and QA engineers to develop new, and improve existing, SaaS products and deliver high-quality solutions to meet our customer needs. This position can be hybrid, on-site, or fully remote.
About Us
Founded in 2000, nVoq offers the energy and excitement of a high growth entrepreneurial environment coupled with seasoned business leadership and mature business practices. nVoq’s leadership team has over 150 collective years of experience in companies like Microsoft, IBM, and Starbucks. Company Founder and CEO, Charles Corfield, has a strong track record of entrepreneurial success and is dedicated to building a great place to work.
nVoq offers a highly scalable voice recognition platform with automations support that speeds up workflow for improved productivity, efficiency, and quality of service. nVoq’s software-as-a-service (SaaS) platform minimizes time spent at the keyboard by using speech to capture dictation, automate workflow, and improved medical documentation. The Company’s solution is HIPAA compliant, and securely converts speech into text in real-time with the highest level of accuracy.
About Your Opportunities (ie. “You will…”)
- Design and develop mobile applications, new features, and web services
- Develop mobile application test suites to improve quality, reliability, and resiliency
- Use a diverse set of tools to solve complex speech recognition, machine learning, audio processing, and user experience problems
- Work with enterprise tools such as MDM and Identity Management platforms
- Target iOS, and server-side platforms built in Java, Python, C/C++, or similar
- Implement and design UX/UI solutions
- Incorporate APIs and third-party libraries
- Optimize mobile application performance
- Work with agile teams to develop software to incorporate customer feedback, and deliver continuous incremental improvement
- Learn new technologies as required to solve our evolving set of problems and capitalize on opportunities
- Collaborate with team members to design, develop, and implement software releases
About Your Abilities (Required) (ie. “You can…”)
- Design and develop mobile applications in Swift, Objective-C
- Implement automated tests of mobile application features and functionality
- Identify, design, propose, and implement improvements
- 5+ years of experience developing mobile applications
- Experienced on Windows or Mac, Linux, iOS
- Experience with Apple App Store Connect
- Enjoy and seek out learning new technologies
- Juggle multiple projects effectively
- Communicate effectively and build interpersonal relationships
- Contribute to code reviews
About What Might Set You Apart (Not Required)
- Experience developing applications for MDM integration
- Experience with Fastlane, Firebase, TestFlight, and/or Google Analytics
- Healthcare experience
- Audio processing, machine learning, or speech recognition experience
- Bachelor’s or master’s degree in Computer Science or related field
About Your Benefits
We offer a comprehensive benefits package commensurate with experience that includes: Group medical, dental and vision, paid vacation and holidays, stock options, and 401(k) plan.
Compensation Philosophy & Target
We want our people to feel valued for the contributions they bring and connected to the success of the company. We regularly conduct thorough market research based on a variety of factors to establish a competitive mid-point for each role and adjust accordingly. This role is base comp + full benefits.
Target Base Salary: $100,000-$120,000/year
To Apply
Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com, please reference “Mobile Software Engineer” in the subject line of your email. Please apply by January 24, 2025.
nVoq is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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